When you stay at a hotel, you’re paying for more than just a bed for the night – the real attraction of hotels is the convenience of having your every need attended to, whether it’s someone changing your sheets every morning, or recommending the best restaurant to try in a foreign city.
Like any industry, hotels must constantly adapt and change their policies to reflect their customers’ needs and eccentricities. Constant revision is a trademark of an industry that profits off of pleasing people, and so staying up to date on trends is crucial to staying relevant in the hospitality world.