Everybody’s doing it – social media – but is it being used effectively? How do you even tell...?
According to the Pew Research Center, 71 percent of the adult online population is using Facebook and 52 percent of Internet users regularly logged on to at least two social networks in 2014. So if almost everyone is online, using social media, that means your small business should be on social media too, right? Well, LinkedIn and market research firm TNS found that 81 percent of small and medium-sized businesses (SMBs) use social media.
While a large percentage of the population is on social media and a significant number of SMBs are making social media a part of their marketing budgets, how can these businesses be sure their social media programs are paying off? Do large numbers of Facebook shares or Instagram likes really translate into sales?
