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Topic: Business Resources

Business Resources

Employees and Managers are Checked Out – Here’s What You Can Do

April 29, 2015 | Written by Matt Beuschlein

If you want to avoid an employee break up, then focus on the engagement. According to a new Gallup study entitled “State of the American Manager: Analytics and Advice for Leaders,” 51% of managers were not engaged and 14% were actively disengaged. If this statistic isn’t staggering enough – Gallup estimates that this lack of engagement costs the U.S. economy between $319 billion and $398 billion annually! And managers aren’t the only ones unhappy – Gallup also found that approximately half of employees have left a job “to get away from a manager.”

The lack of engagement by managers, and thus their employees, is something that HR and business leaders are highly aware of, as Deloitte found that 87 percent of the 3,300 HR and business leaders from 106 countries surveyed say lack of employee engagement is a top concern.

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Business Resources

What Makes a Great Salesperson?

April 23, 2015 | Written by James Alberson

Having been in sales for over 25 years with experience as both an entrepreneur and sales executive, I am intrigued by what people think makes a great salesperson. When I talk to salespeople and business owners about this, some tell me it’s having the ability to communicate persuasively, some emphasize personal charm and charisma, and for others it’s that special person who won’t take “no” for an answer.

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Business Resources

The Business End of Spring Cleaning

April 15, 2015 | Written by Matt Beuschlein

Spring has sprung and the sun is shining (well, maybe not so much at our offices here in Seattle and San Francisco) we’re all making that yearly attempt at spring cleaning.

While we weed out old newspapers and those clothes that we thought would fit by now, we often forget that home isn’t the only part of our lives that requires a detox. Why not do a little tidying up in our professional lives? Read on for the top tips from around the web for spring cleaning at your business.

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Business Resources

Staff Turnover Can Cost You More than Empty Tables

April 2, 2015 | Written by Matt Beuschlein

Skimping on wages and not offering benefits doesn’t always equate to savings in the long run. Especially when you’re in the restaurant industry, which employs 14 million people or ten percent of the national workforce according to the National Restaurant Association.  With such a large pool to draw from, it pays to pay well, especially since the 2013 turnover ratio was 20% higher than the overall private sector average, a whopping 62.6% for the restaurant industry as reported by the Bureau of Labor Statistics.

Save yourself the headache, time and money of replacing the valuable members on your team by paying them fairly and competitively.  Let’s take a look at just how that’s done, examining average salaries within the industry and what that turnover ratio is really costing you.

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Business Resources

4 Ways to Promote Your Restaurant & Fill Your Seats

March 31, 2015 | Written by Arnold Shain

For a restaurant to thrive, it is imperative that a business engage directly with their patrons. It is no secret that owning a restaurant is difficult.  Cornell and the National Restaurant Association, found that 60% of restaurants fail in the first five years of operation. To keep business running, a restaurant owner must craft a compelling story around the experience offered instead of just promoting delectable entrees. Guests want to feel as though they are investing in something that benefits them as well as getting a steal of a deal. Today’s customer base struggles to remember a time before Google, restaurants are therefore forced to adapt to create different promotions encouraging guests through their doors.

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