Good record keeping is next to godliness. Or was it cleanliness? For a business it should definitely be good record keeping - one of the most important things for a business. Without proper records a business can’t know how much revenue is being brought in, what is being spent and how much profit is being generated.

One of the key players in this record keeping party is cost of goods sold (COGS). Without knowing what your cost of goods sold is, you cannot tell what part of your revenue is profit and what part covers costs. Ultimately, a business won’t last long without accurate record keeping.

For those of us deep into our careers, it’s difficult to remember what it was like to get that first internship or entry-level job. Wide-eyed and unsure of the dynamics of a workplace, each new generation of workers comes along, looking to those before them to show them the ropes.

It’s tough though, with full inboxes and dozens of voicemails to return, to find the time to help this new generation of workers grow and learn.

When you stay at a hotel, you’re paying for more than just a bed for the night – the real attraction of hotels is the convenience of having your every need attended to, whether it’s someone changing your sheets every morning, or recommending the best restaurant to try in a foreign city.

Like any industry, hotels must constantly adapt and change their policies to reflect their customers’ needs and eccentricities. Constant revision is a trademark of an industry that profits off of pleasing people, and so staying up to date on trends is crucial to staying relevant in the hospitality world.

What is it that separates those who “can” close and those who “can’t”? It’s an interesting question with a myriad of possible answers. Can you start doing something different today to become one of the best? There are definitely some secrets worth sharing in this area – check off the ones that you are currently working on and practicing to move yourself to the top of the mountain.

It is often a challenge figuring out how to get your business to the top of a Google search, with businesses trying search engine optimization (SEO) and search engine marketing (SEM) tactics in an attempt to climb the page results. 

But did you know that when consumers search for your company, it is likely you’re already at the top? That’s right, thanks to a little company called “Yelp,” your company page shows up right along with countless reviews. Wait, you didn’t know you had a Yelp page?