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title: Marketplace - Blog - BizX | Tom Frazier
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## Writer: Tom Frazier

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# [Yay! BizX Launches the Member Care Team](https://www.bizx.com/marketplace-news/member-care)

May 14, 2015 4:14:00 PM |  Written by [Tom Frazier](https://www.bizx.com/marketplace-news/author/tom-frazier)

Customer Service – it’s all the rage and if your company isn’t offering the best customer support and service, you’ll be passed over for one that is. Poor customer service caused 78% of consumers to not complete a transaction according to a survey conducted by American Express.

[Keep Reading »](https://www.bizx.com/marketplace-news/member-care)

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