

www.napolitanospa.com
Industry: Beauty & Personal Care
Member Since: May, 2005
"(BizX) immediately
gets people in the
door."
Napolitano Day Spa Salon owners Jerry and Mary Napolitano
were referred to BizXchange by a long
term customer who also happened to be a
BizXchange member. They liked the idea
of being part of the BizXchange network
because it would bring them an influx of
high-profile customers, such as business
owners and other active community leaders.
“These are good clients because they are
more likely to talk up your business and
send you referrals,” says Jerry.
As proof of their success in the industry, the
Napolitano’s have recently opened their
second full-service location in the Eastlake
neighborhood, an expansion in which BizX
was able to play a considerable role.
Through BizX they were able to purchase
the plumbing and the bamboo
flooring needed for the costly
renovation without spending
cash. They were also able to
use BizX to offset meal costs at
nearby Mad Pizza and Eastlake
Bar & Grill after long days
preparing for the grand opening
of their new location.
Now, after getting their
Eastlake location up and running,
they are more concerned than
ever about regulating their cash
flow. “Without using cash, I can
still get printing and advertising,”
says Jerry in explaining that he
still gets the revenue he needs to
cover those costs.
The Napolitano’s are fans of BizXchange
because it has played such a big role in the
growth and expansion of their business.
With BizX members wanting to purchase
from other members “it immediately gets
people in the door,” says Jerry, “which
draws in more business because everyone
wants to go to a place that has a line out
the door.”
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